Automated + manual dental insurance verifications
Customize your breakdown form
Verify the entire day with one click
Data fetched from multiple sources
Outsource to complete missing data
Import into your PMS
Introducing VeriSmart software
Verrific has been the industry leading trusted partner for dental offices to outsource their dental office verifications. Now Verrific brings to you a new AI driven software system called VeriSmart! With VeriSmart, you can review and verify your schedule with just one click. VeriSmart will fetch all the verification data it could from multiple sources and display to you in an easy to read standardized format. If the information provided is not enough for what you require, simply outsource it to Verrific for Verrific to complete the verifications for you. What's more? You get to customize your breakdown form as well as integrate the data back into select PMS
We are currently integrated with OpenDental, Eaglesoft, and Dentrix with many more on the way!
THE VERRIFIC DIFFERENCE
Verrific is the only company that combines the power of AI, automations, and human capital to provide the best quality and quantity of data!
Customized & standardized
With ~300 different customizations, you can design your breakdown form to your liking. We are confident that almost anything you can think of that you would like to see on the breakdown form, is available as a customization. If not, we routinely add more so just request it! And your breakdowns are standardized for each patient/insurance!
Data from multiple sources
We combine the power of AI to obtain electronic data and augment is manually to provide you what you're really looking for - a complete breakdown
We integrate this data back into OpenDental, Eaglesoft, and Dentrix. More integrations to come!
VeriSmart software - $299 one time setup and then $149/month
Unlimited automated verifications - one flat monthly cost and no contract!
Verrific outsourced pricing
Outsource plan data (+ patient data)
This is the most popular type of ticket. We capture every single detail, every single caveat, and the level of detail that will give you the highest confidence if a procedure will get approved or denied. We complete the full breakdown of the plan based on what you've customized PLUS the patient data (eligibility, insurance remaining, history). Note: For emergency verifications needed the same or next business day, there's a $3 surcharge
Outsourced patient data only
Once you have a full breakdown for a plan (employer/group), then for any patient on that plan, all you need is patient specific information that is - insurance remaining, deductible remaining, active/inactive, history. We recommend you outsource the patient data for returning patients or patients on plans you already have full breakdown information for but VeriSmart could not fetch the data electronically. Please keep in mind that for patient data, we rely on portals/fax backs and the amount of history is inconsistent across different companies. We try to at least obtain history from their last visit to you, or in the case of a new patient, last 12 months.
Dedicated agent option (currently for OpenDental users only)
If you have a busy office or do not have a trained insurance coordinator, it is best for you to get a dedicated agent that works solely for your office. You have the ability to request an agent full time or part time. You can either get a dedicated agent as:
Full time agent: The agent will work full time from M-F 8am - 5pm at a charge of $1850/month
Part time agent: The agent will work part time for 20 hours/week M-F 4 hours/day for $1000/month
We charge for each verification request you send us; we call it a ticket. Each ticket is a patient you would like for us to verify. Our pricing is dependent on the type of verification you request as well as the urgency level.
For any ticket if there is incomplete information or verification is requested for a non-PPO policy or a non-active policy, there is a $1.95 charge
What is VeriSmart and how does it differ from VerrificVeriSmart is the name of the automated insurance verification software product brought to you by the company Verrific. Until recently, Verrific existed as a company you could outsource the verifications to. However, we recently launched the product VeriSmart that you can use yourself in your office to automate insurance verifications. What's ever better is that through the VeriSmart software, you can still outsource the verifications to Verrific. In other words, Verrific is the name of the company the outsourced division whereas VeriSmart is the name of the automated software you can use yourself!
Are my verifications truly fully automatedUnfortunately such a world doesn't exist. Different insurance carriers provide different quantity and quality of data. We fetch the data through multiple different sources and provide to you in a standardized format. What's more, the data and the information is integrated with the 3 most common practice management softwares - OpenDental, EagleSoft, and Dentrix
Does the data import back into my PMSYes, the data imports back into OpenDental as well as Eaglesoft. For Dentrix, we generate a pdf and push back into the document center. More integrations are coming!
What is your turnaround time?Our turnaround time varies. It also depends on how quickly you need it done by. We split any verification requests (tickets) in two categories - 1. Emergency: If it's needed today or next business day 2. Non-emergency: Everything else. Our turn around time for emergency tickets is before and up to the patient's appointment time and for non-emergency tickets, it's latest 24 hours prior to the appointment. NOTE: We recommend that you send us tickets 1-2 weeks in advance as best practice
What are your business hours?Monday-Friday: 9am-6pm CST Saturday: Closed Sunday: Closed
If I have a patient in the chair, how quickly can I get the verification back?"That is an emergency ticket and while we can turnaround emergency tickets up to the patient's appointment time, our service level agreement states that we need at least 2 hours. This is because often we are on hold with insurances for 1.5 hours. We prioritize tickets based on appointment time so if you have a patient in the chair, that ticket will get to the front of the ticket queue. However, because of hold times, we cannot promise a return before 2 hours
If a patient is in the chair, can I just get partial breakdown to get started"Yes. We recommend you request the ticket to be downgraded from detailed breakdown to basic on the Verrific portal. Because basic breakdowns do not rely on a live agent answering calls, we can often turn those around in 30 minutes.
How many urgent tickets can I send?While we don't limit it, our service level agreement says that we cannot guarantee completing more than 2 emergency tickets/day. This is because if all clients sent a lot of emergency tickets, it would stress the system. So while there is no limit in how many you can send (and we will often do them all), we cannot promise more than 2/day
Do you allow customization of the breakdown forms?Yes. We allow for extensive customization with hundreds of possible customizations. You can customize as much or as little as possible. However if you decide to outsource the verification to us, the cost covers up to 85 data fields. Any data field above 85 is charged at $0.25/field
Do you support specialists?Yes. Now that we have the ability to customize a form, you can design a form to the speciality you prefer
Is there any customization that you cannot provide?On a case by case basis, we may determine that the custom code/question you are requesting is far too esoteric for our team to be able to get well trained on it across all insurances so we can provide the information accurately. We may decline the particular code or question in that case
What happens if there are errors on the breakdown?Unfortunately this is still a human to human process and humans make mistakes. While we obtain a lot of information electronically, we still need to speak to a live agent. We have often found that there are significant discrepancies between the information we receive through software (APIs), insurance portals, and speaking to a live agent. While the Verrific team does it's best to unify this accurately, the system inherently is far from perfect. It is near impossible to guarantee 100% accuracy and we definitely hope that one day we will get there
How do you obtain the breakdown information?A combination of methods that include: -software API -insurance portals -fax backs -speaking to an agent
MEET YOUR TEAM
Vivek spent most of his career in the software field but one day found himself picking up phone calls at a dental office. Being married to a dentist can make that happen. Right away Vivek got immersed in the field of dentistry and took over the business side of the dental office. He realized that one of the most inefficient tasks a dental office can do is be on the phone with a dental insurance for 40 minutes to get a detailed breakdown. So he outsourced it. But couldn't find a company that could get all the answers so he created it
DENTISTS WHO THINK VERRIFIC IS TERRIFIC
Dr. Dawn Baker
Getting detailed insurance breakdowns has been a huge hurdle in our office. It took many hours to get and I didn’t want to use a company who would give me just a generic breakdown. Once I met Vivek and realized he prefers extremely detailed breakdowns just like us, I was excited to try his services. I couldn’t be happier! My team have so much more time to focus on filling the schedule and the detail is so good on the insurances that it helps us avoid “surprises” when giving estimates. I highly recommend their services!